Frequent Asked Questions
Shopping Information
Welcome to our online clothing store! We are dedicated to providing you with a seamless shopping experience and want to ensure that you have all the information you need to make informed purchases. Below are some frequently asked questions to help answer any queries you may have.
Q: How can I place an order?
To place an order, simply select the item(s) you wish to purchase, choose your size and color (if applicable), and add them to your cart. Once you have added all your desired items, proceed to checkout and follow the instructions to complete your order.
Q: What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also offer PayPal as a payment option.
Q: How long does it take to receive my order?
We strive to process and ship all orders within 1-2 business days. Shipping times vary depending on your location and shipping method selected at checkout. Please refer to our shipping policy for more information.
Q: What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of purchase. Please refer to our returns policy for more information.
Q: Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping times and rates vary depending on your location. Please refer to our international shipping policy for more information.
Q: How do I contact customer service?
If you have any questions or concerns, please do not hesitate to contact our customer service team. You can reach us through our contact form or email us at [insert email address]. We aim to respond to all inquiries within 24 hours.
We hope that these answers have been helpful. If you have any additional questions, please do not hesitate to contact us. We value your business and strive to provide you with the best shopping experience possible.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
We have an official email account, [email protected]
Telephone Support: +92 333 9337999
STORE ADDRESS : Jawad tower block # C, Peshawar, KPK, Pakistan
STORE TIMING: SATURDAY TO THURSDAY 11AM TO 11PM